Living Plus are celebrating the one year anniversary of their integrated domestic abuse support service in Northumberland. The service was first launched on the 1st March 2018 and includes a refuge and Independent Domestic Violence Advisors (IDVA) for high risk cases.
Since its initial launch, the service has reached impressive levels of engagement and outreach with 884 referrals in its first year. 678 of these referrals were passed on to Independent Domestic Violence Advisors (IDVA), who work with victims of domestic abuse to provide the support they need. The refuge area of the service saw similar success with 188 people being referred into the refuge, and 102 being safely housed in the refuge.
A customer survey was given to users of the service to see how they rated their support workers, with 88% of the users rating them as ‘Excellent’. A fantastic result that demonstrates the positive impact and success the service continues to have on its users and the community as a whole.
One of the users left with a touching message that epitomises the work the service does saying, “Treated better than I had been in my life – I’ll miss everyone, as well as the love and care provided”.
Manager of The Living Plus Northumberland Refuge, Mandy Holmes, said “It has been a challenging first year, but the professionalism, experience and dedication of the staff team here has been nothing short of incredible.”
Living without fear
Living Plus Chief Executive, Debi Marriott-Lavery said, “We make such a difference to the lives of women, children and men at risk of or fleeing domestic violence, not just at our services in Northumberland, but across our specialist domestic abuse support services nationally. The statistics are staggering and so our strategic focus remains on raising awareness, standing with other organisations doing the same and taking an innovative approach towards tackling the issue, whilst always enabling those we support to live without fear.”